Possible Future, Probable Future, Preferred Future.

Greetings and welcome to the Residential and Hospitality Services Strategic Planning Web site. I hope that you have come here to become informed and learn how you can get involved. Our Division has long been known and respected throughout the country as one of the best in the business. But we can't rest there. As Michigan State University transitions from Land Grant to World Grant, we must align and position our Division to be world class as well. This strategic planning process will take the commitment of our entire organization, and I look forward to working side by side with each of you as we lay the groundwork for a bright future.

Vennie Gore
Assistant Vice President, Residential and Hospitality Services

LATEST NEWS
FALL 2011 UPDATE FROM VENNIE: It’s fall, classes are in session and in the spirit of our many Spartan scholars, I invite you to join me for a little history lesson.
SUMMER 2011 UPDATE FROM VENNIE: We’re now in our 65th year as a division and it’s been quite an evolution!
SPRING 2011 UPDATE FROM VENNIE: Spartan Neighborhoods and engagement centers help students succeed, and our division plays an important role as we get ready to open new engagement centers this fall at Holden and at Brody.
WINTER 2011 UPDATE FROM VENNIE: As we move into the new year, there is much to look forward to with new projects, developments and opportunities to grow together and become a stronger, more efficient division.
FALL 2010 UPDATE FROM VENNIE: There is such a great energy with the return of our students and we really remember why we’re all here in the first place.
SUMMER 2010 UPDATE FROM VENNIE: As we face the difficulties and uncertainties of the future, I encourage you to focus on the long-term, on the big picture, and on helping others achieve their goals.
APRIL 2010 UPDATE FROM VENNIE: At this point in the semester, we can reflect on our many successes of the academic year, which include our award-winning units.
JANUARY 2010 UPDATE FROM VENNIE: The task before Michigan State is to evaluate everything we do.
NOVEMBER 2009 UPDATE FROM VENNIE: Autumn greetings to you all! At the risk of sounding cliché, fall is all about change. Summer has given way to the beautiful colors of fall and to put it in “Good to Great” language, I am preparing for the brutal fact that a Michigan winter is coming.
SEPTEMBER 2009 UPDATE FROM VENNIE: Each new academic year brings new opportunities for us to Deliver Outstanding Spartan Experiences to our cutomers.
DIVISIONAL REBRANDING UPDATE: Vennie sends out our Divisional rebranding department names, along with the new organizational chart.

APRIL 2009 UPDATE FROM VENNIE: “Just like our beloved Spartans or Tiger Woods, at H&FS, we are a team of champions looking to get better every day.”

JANUARY 2009 UPDATE FROM VENNIE: Vennie shares past and future events regarding changes in our Division

H&FS DIVISIONAL REALIGNMENT - One year ago, we embarked upon a strategic planning process to map the future of the Division of Housing & Food Services. With a solid framework, we are now ready to design our Future State. On Thursday, October 30, we held a series of town hall meetings with staff to roll out the realignment of our Division to best position us for success in delivering our strategic direction. The implementation of our strategic plan will have broad impacts and it will take Spartan commitment to get it done. Please take the time to review both the Future State Strategic Plan Outline Document (PDF) and the October 30 Town Hall Meeting PowerPoint Presentation (PDF) and consider how you can help us in Delivering Outstanding Spartan Experiences – in all we do and to all we serve.

PRESENTATION OF STRATEGIC DIRECTION (PDF) - See the presentation that was shared with the MSU Board of Trustees on September 12, 2008.

FALL 2008 UPDATE FROM VENNIE: Read as Vennie recaps his first year at Housing & Food Services.

SUMMER 2008 UPDATE FROM VENNIE: We’re still going through organizational change, which naturally opens the door to uncertainty. Yet, if we focus on our purpose of Delivering Outstanding Spartan Experiences — if we remain committed to each other — if we remember that the journey is as important as the destination, we’ll arrive successfully at our destination together.

PHASE II: MOVING FORWARD: We are now headed into Phase II – the Data Collection and Analysis stage. Read about what's happened so far and where we are going.

FEBRUARY 2008 WORK SESSIONS: More than 50 people from the Division brainstormed about three important themes.

2008 BEGINS WITH VISIONING SESSIONS - A team of six consultants arrived the evening of January 7th to begin an intense two days of facility tours, town hall meetings and visioning sessions.

CONSULTING FIRM SELECTED (PDF): The consulting firm Hanbury Evans has been selected to lead us through the strategic planning process. Check out their goals, staff and credentials.

PHASE I: DRAWN TOGETHER: Phase I is well under way with the Kick-off and Town Hall meetings.

VALUES WORKSHOP November 16, 2007 - About sixteen people who volunteered to be part of a focus group gathered to examine the values that our Division will soon be adopting.

CASTING A VISION FOR THE FUTURE - FALL 2007: New Assistant Vice President quick in setting tone for H&FS.
COMING UP
  • Culinary Symposium
    May 16, 8:30 a.m. to noon
  • RHS Town Hall Meeting
    May 30, 11 a.m. and 1:30 p.m. (Attend one) - Lincoln Room, Kellogg Center
  • CLSRL New Department Picnic
    June 12, noon to 2 p.m. - Hubbard Dining Hall
  • RHS Team Member Golf Outing
    July 13, 9 a.m. - Forest Akers West Golf Course
TRANSITION TEAMS
FUTURE STATE TRANSITION TEAMS - Check out the four new departments, their team members, missions and goals! Also available are links to the following:
  • Transition Teams Communication Calendar
  • Transition Organizational Charts
  • Transition Teams Town Hall Meeting PowerPoints
  • Career Essentials Guidebook
  • Transition Newsletters and Updates
  • Departmental Town Hall Meeting Dates
ASK YOUR QUESTIONS - TELL US WHAT YOU THINK!
Have questions or comments?
Please go to my.rhs.msu.edu. If you have issues or concerns that you do not feel comfortable sharing in an online forum, please contact your HR representitive to discuss the matter in private. 

Leave a Message for the Transition Team Facilitators: Call 5-4588 to leave your question as a voicemail.
GET INVOLVED
BE HEARD! Volunteer to be part of a focus group or participate in a survey. Fill out our form:
• Volunteer Form
DELIVERING OUTSTANDING SPARTAN EXPERIENCES
Do you know someone who is Delivering Outstanding Spartan Experiences? Recognize your co-worker here.

WHO HAS DELIVERED AN OUTSTANDING SPARTAN EXPERIENCE? - Check it out!
LOOK WHO'S MAKING A DIFFERENCE
STEPPING UP TO LEAD - Read how the MSU Union employees created a central communication room to house the central mail area, calendar of events and posting boards.