Possible Future, Probable Future, Preferred Future.

Greetings and welcome to the Residential and Hospitality Services Strategic Planning Web site. I hope that you have come here to become informed and learn how you can get involved. Our Division has long been known and respected throughout the country as one of the best in the business. But we can't rest there. As Michigan State University transitions from Land Grant to World Grant, we must align and position our Division to be world class as well. This strategic planning process will take the commitment of our entire organization, and I look forward to working side by side with each of you as we lay the groundwork for a bright future.

Vennie Gore
Assistant Vice President, Residential and Hospitality Services

COMING UP

December 15 • Values and Victories Divisional MeetingKellogg Big 10 Rm, 9:30 a.m. to 11:30 a.m.

LATEST NEWS
SEPTEMBER 2009 UPDATE FROM VENNIE: Each new academic year brings new opportunities for us to Deliver Outstanding Spartan Experiences to our cutomers.
DIVISIONAL REBRANDING UPDATE: Vennie sends out our Divisional rebranding department names, along with the new organizational chart.

APRIL 2009 UPDATE FROM VENNIE: “Just like our beloved Spartans or Tiger Woods, at H&FS, we are a team of champions looking to get better every day.”

JANUARY 2009 UPDATE FROM VENNIE: Vennie shares past and future events regarding changes in our Division

H&FS DIVISIONAL REALIGNMENT - One year ago, we embarked upon a strategic planning process to map the future of the Division of Housing & Food Services. With a solid framework, we are now ready to design our Future State. On Thursday, October 30, we held a series of town hall meetings with staff to roll out the realignment of our Division to best position us for success in delivering our strategic direction. The implementation of our strategic plan will have broad impacts and it will take Spartan commitment to get it done. Please take the time to review both the Future State Strategic Plan Outline Document (PDF) and the October 30 Town Hall Meeting PowerPoint Presentation (PDF) and consider how you can help us in Delivering Outstanding Spartan Experiences – in all we do and to all we serve.

PRESENTATION OF STRATEGIC DIRECTION (PDF) - See the presentation that was shared with the MSU Board of Trustees on September 12, 2008.

FALL 2008 UPDATE FROM VENNIE: Read as Vennie recaps his first year at Housing & Food Services.

SUMMER 2008 UPDATE FROM VENNIE: We’re still going through organizational change, which naturally opens the door to uncertainty. Yet, if we focus on our purpose of Delivering Outstanding Spartan Experiences — if we remain committed to each other — if we remember that the journey is as important as the destination, we’ll arrive successfully at our destination together.

PHASE II: MOVING FORWARD: We are now headed into Phase II – the Data Collection and Analysis stage. Read about what's happened so far and where we are going.

FEBRUARY 2008 WORK SESSIONS: More than 50 people from the Division brainstormed about three important themes.

2008 BEGINS WITH VISIONING SESSIONS - A team of six consultants arrived the evening of January 7th to begin an intense two days of facility tours, town hall meetings and visioning sessions.

CONSULTING FIRM SELECTED (PDF): The consulting firm Hanbury Evans has been selected to lead us through the strategic planning process. Check out their goals, staff and credentials.

PHASE I: DRAWN TOGETHER: Phase I is well under way with the Kick-off and Town Hall meetings.

VALUES WORKSHOP November 16, 2007 - About sixteen people who volunteered to be part of a focus group gathered to examine the values that our Division will soon be adopting.

CASTING A VISION FOR THE FUTURE - FALL 2007: New Assistant Vice President quick in setting tone for H&FS.
TRANSITION TEAMS
FUTURE STATE TRANSITION TEAMS - Check out the four new departments, their team members, missions and goals! Also available are links to the following:
  • Transition Teams Communication Calendar
  • Transition Organizational Charts
  • Transition Teams Town Hall Meeting PowerPoints
  • Career Essentials Guidebook
  • Transition Teams Newsletters and Updates
  • Departmental Town Hall Meeting Dates
ASK YOUR QUESTIONS - TELL US WHAT YOU THINK!
Have questions or comments? Fill out our form:
Anonymous Question Form

Feedback:
Your Questions Answered

Leave a Message for the Transition Team Facilitators: Call 5-4588 to leave your question as a voicemail.
GET INVOLVED
BE HEARD! Volunteer to be part of a focus group or participate in a survey. Fill out our form:
Volunteer Form
DELIVERING OUTSTANDING SPARTAN EXPERIENCES
Do you know someone who is Delivering Outstanding Spartan Experiences? Recognize your co-worker here.

WHO HAS DELIVERED AN OUTSTANDING SPARTAN EXPERIENCE? - Check it out!
LOOK WHO'S MAKING A DIFFERENCE
STEPPING UP TO LEAD - Read how the MSU Union employees created a central communication room to house the central mail area, calendar of events and posting boards.
RESOURCES
Divisional Rebranding Document

Residential and Hospitality Services Values

H&FS Vision PowerPoint

Strategic Planning PowerPoint

H&FS Strategic Plan: 10-Year Summary 2008-2018

Divisional Work Groups

The strategic planning process was kicked off with Divisional staff at an October 2 Roll Out and 3 Town Hall Meetings. Here's what people who attended had to say about the meetings and the future of H&FS:
Divisional Kick-Off Survey Results (PDF)
Town Hall Meetings Survey Results (PDF)
RHS Values Survey Results (PDF)

Values & Victories Town Hall Meeting December 16, 2008